- Medical, Surgical & General | Wholesale & Retail
Effective Date: Nov 2025
Your privacy is critically important to us. Medcorp Pharmacy Pvt. Ltd. (operating at http://medcorppharmacy.com) is committed to protecting the data you share with us. This Privacy Policy outlines what information we collect, how we use it, and your rights concerning that data.
Our website address is: http://medcorppharmacy.com. We are a trusted pharmaceutical retailer and wholesaler dedicated to providing authentic medicines and wellness products.
We collect data to operate our business, fulfill orders, and communicate with you.
When you purchase medicines or wellness products through our website or initiate an order via chat, we collect personal information necessary to complete the transaction and comply with legal requirements.
Data Collected: Name, email address, phone number and basic details (Our application securely stores all purchase data, allowing us to easily retrieve past orders and provide better, more personalized customer support.)
Pharmacy-Specific Data: Prescription details, medical conditions (if voluntarily shared during consultation or order), and dosage requirements.
Purpose: To process and fulfill your orders, arrange delivery, and provide customer support.
As we rely heavily on WhatsApp for sales and support:
Data Collected: Your WhatsApp phone number, profile name, the content of your messages (including any pre-filled message like “I want to order this product.”), and any files you send (like prescription images).
Purpose: To manage product inquiries, confirm availability, take specific orders, and provide real-time customer assistance.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (a hash) may be provided to the Gravatar service.
After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website (e.g., uploading a prescription), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Comment Cookies: If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
Login Cookies: If you visit our login page, a temporary cookie is set. When you log in, several cookies are set to save your login information (lasting two days) and screen display choices (lasting one year). If you select “Remember Me,” your login persists for two weeks.
Editing Cookies: If you edit or publish an article, an additional cookie is saved that expires after 1 day.
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that website.
We only share data necessary to conduct our business and fulfill our legal obligations:
Delivery Partners: We share your name, address, and phone number with third-party logistics and delivery partners to ensure your order reaches you.
Payment Processors: Transaction data is shared with secure payment processing gateways.
Legal Compliance: If you request a password reset, your IP address will be included in the reset email. We may disclose data when legally required by governmental authorities.
Automated Services: Visitor comments may be checked through an automated spam detection service.
Comments: If you leave a comment, the comment and its metadata are retained indefinitely.
User Accounts: For users that register on our website (if any), we store the personal information they provide in their user profile. This information is retained for the duration of your account existence.
Transaction Data: Due to pharmaceutical regulatory requirements, we are legally required to retain transaction and dispensing records for a minimum period of [Specify time period based on local law, e.g., 5-7 years].
If you have an account on this site, or have left comments, you have the following rights:
Right to Access: You can request to receive an exported file of the personal data we hold about you.
Right to Erasure: You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as pharmaceutical transaction records).
If you have questions regarding this Privacy Policy or the data we hold, please contact us at:
Phone (WhatsApp): +91 9100900671
